Shipping policy
Artworks will be sent between 5 or 10 days after the purchase. Everything in this shop is slow and made with love, and art deserve good packaging and different shipping options according to the customer's needs.
To return your product, you should mail your product certificated and tracking to:
CARLA FUENTES FUERTES
Gran Via Fernando el Catolico 33 puerta 9, 46008 Valencia, Valencia, España
and sent asap an email with truck number.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.